Shipping Policy

Last Updated: Jun-18-2026

Estimated Delivery Schedule

We work hard to process and ship every order as quickly as possible. The following schedule reflects our standard delivery timeline for orders shipped within the United States.

Orders placed after the daily cut-off time, or on weekends and public holidays, will be processed on the next available business day. Delivery estimates are not guaranteed and may vary based on your location and carrier conditions.

Prices, Taxes & Currency

All product prices on our website are displayed in United States Dollars (USD). The price you see at checkout is the final amount charged — there are no surprise fees added afterward. Sales tax, if applicable, will be calculated and shown at checkout based on your delivery location. Customers are responsible for any additional local taxes or duties that may apply in their area.

Shipping Cost

ANQ Global Traders offers free standard shipping on all orders delivered within the United States. No coupon code or minimum order amount is required — free shipping is automatically applied at checkout. We believe getting your order to you should not cost extra.

Shipping Carriers & Shipping Method

We ship through trusted carriers including USPS, UPS, and FedEx. The carrier is selected based on your delivery location and order size to ensure the fastest and safest route to your door. You will receive a shipping confirmation email with your tracking number once your order has been dispatched.

Product Condition & Product Responsibility

Every order is carefully inspected and securely packaged before it leaves our facility. We take full responsibility for ensuring your items are in perfect condition up until the point of handover to the shipping carrier. After handover, delivery responsibility passes to the carrier. If your order arrives in poor condition, please contact us right away and we will make it right.

Incorrect Address / Address Verification

Please ensure that your full and correct shipping address is entered at checkout. ANQ Global Traders is not responsible for failed or delayed deliveries caused by an incorrect or incomplete address provided by the customer. We recommend reviewing your shipping details carefully before placing your order. If an order is returned to us due to an undeliverable address, the customer may be responsible for reshipping costs.

Address Modification

Need to change your address after ordering? Contact us as soon as possible at contact@anqglobaltraders.com with your order number. We will do our best to update your address if the order has not yet been shipped. Once an order is dispatched, address changes are no longer possible and we cannot redirect shipments already in transit.

Order Cancellation

You may cancel your order within 24 hours of placing it, as long as it has not yet been processed for shipping. To cancel, email us at contact@anqglobaltraders.com with your order number and reason for cancellation. If your order has already been shipped by the time we receive your request, cancellation will not be possible and you will need to follow our return process instead.

Tracking Updates

As soon as your order ships, you will receive an email with your tracking number. You can use this number to follow your package in real time. To track your order anytime, visit our tracking page here: Track Your Order. If your tracking information does not update within 3 business days of receiving it, please reach out to us at contact@anqglobaltraders.com.

Lost or Damaged Products

If your package appears lost or arrives damaged, contact us within 48 hours of the expected or actual delivery date at contact@anqglobaltraders.com. Please include your order number and clear photographs of any damage. We will investigate the matter with the carrier and arrange a replacement or refund based on the outcome. We take these situations seriously and aim to resolve them quickly.

Delays or Exceptions

We do our best to meet all estimated delivery timelines, but occasionally delays happen due to factors outside our control — including high order volumes during holiday seasons, severe weather, or carrier disruptions. ANQ Global Traders is not liable for delays caused by third-party shipping carriers or circumstances beyond our control. We will always communicate any known delays to you as promptly as possible